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Supply chain | Supply Chain Management, Commerce
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Getting Error in Full sync 9999 and Health check

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Posted on by 1,107

Hello Folks,

I am getting this error while run full sync job execution.  I was unable to find the table in SQL database.

pastedimage1658901207396v1.png

Then, I found this link and created the table but still jobs are failing. 

Channel database extensions - Commerce | Dynamics 365 | Microsoft Docs

Health check error. 

I have no idea why health check url is not working,  please help me to identify where i can check this into the system.

pastedimage1658902167199v2.png

I have the same question (0)
  • Abdul Samad Kirmani Profile Picture
    25 on at
    RE: Getting Error in Full sync 9999 and Health check

    Have you set store hours in channel setup? If not then please check below link.

    docs.microsoft.com/.../store-hours

  • rahul dev Profile Picture
    1,107 on at
    RE: Getting Error in Full sync 9999 and Health check

    Yes, as this is having demo data. store hours are setup already.

    pastedimage1659009101268v1.png

    Kindly let me know if i can see any other area.

  • Suggested answer
    Mando Profile Picture
    on at
    RE: Getting Error in Full sync 9999 and Health check

    For the Full Sync error - open the "Initialize Commerce Scheduler" form, and select to override existing configuration.  After it has initialized it then go and kick off a new full-sync, that should address the error.

    For the Runtime error - this looks to be something completely different, and might need to contact support.    This looks to be a local dev box (not CSU), so you can start by looking in the event viewer  under Commerce-RetailServer.

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