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Dynamics 365 Community / Forums / Business Central forum / Error message when att...
Business Central forum

Error message when attempting to "Post Payments and Reconcile Bank Account"

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Posted on by Dave Boehm 645

I've done a bank reconciliation, but I am getting an error message when I click on the "Post Payments and Reconcile Bank Account" button in the "Edit Payment Reconciliation" screen.

First, I am prompted with a message "Do you want to post the payments and reconcile the bank account?".  When I click the "Yes" button, I get an error message that states "Gen. Posting Type must not be in Gen. Journal Line: Journal Template Name=, Journal Batch Name=, Line No.=0"

I've looked through the "Learn More" and then "Community posts, and can find nothing on this.  When I google this error message, I get some NAV posts that don't seem to be directly related to this.

Does anyone know what must be done to fix this?  I'm guessing this is a setup issue of some sort.  This is the second time I've reconciled this bank account, though.  A month ago (i.e. the first reconciliation) worked perfectly and didn't kick out any error messages.

Categories:
Financial Management
I have the same question (0)
  • Tammy Torgerson Profile Picture
    Tammy Torgerson Microsoft Employee on at

    Hi Dave,

    Thank you for the explanation of what you are seeing.

    In this particular Payment Reconciliation Journal, do you have any lines with an Account Type of G/L Account? If so, do you have the Account No. supplied in the next column?

    The other place to check is your General Journals. Do you have any blank or incomplete records here? Have you been able to post General Journals recently?

  • Dave Boehm Profile Picture
    Dave Boehm 645 on at

    Thanks for responding, Tammy.

    1) I have 4 lines in this payment reconciliation journal.  3 are G/L lines.  Each G/L line has a G/L account next to it.

    The fourth line is an ATM withdrawal that I am applying against two open vendor invoices.  These invoices are from the same vendor.  Since the invoices total more than the ATM withdrawal, the second invoice still has a partial open balance.

    2) I just double-checked my G/L register.  I've had no problems with any G/L journals.  Of course, this payment reconciliation entry has yet to create a G/L entry.

  • Verified answer
    Tammy Torgerson Profile Picture
    Tammy Torgerson Microsoft Employee on at

    Hi Dave,

    We have seen similar errors when attempting to post a General Journal if the G/L Account does not have a value in the Gen. Posting Type field. Here is a screen shot of the Posting fast tab for one of my accounts.

    COA_5F00_Posting.png

    This account would post fine as it does have the Sales value in the Gen. Posting Type field, but if this value were deleted, then the error can occur during the posting.

    Please check each of the G/L accounts that you have on this Payment Reconciliation to see if the Gen. Posting Type may be blank.

  • Dave Boehm Profile Picture
    Dave Boehm 645 on at

    I had to get this posted before year-end, so I changed each line so that it applied against a vendor open invoice.  I don't consider this to be a "suggested answer".  It is at best, a lame approach to get around the issue since none of the other suggested answers seemed to work.

    When I download more bank transactions, I'll revisit this issue if necessary.

    Thanks, all!

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