web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Trying to configure Ma...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Trying to configure Marketing app and getting error

(1) ShareShare
ReportReport
Posted on by Noonmoon 5

I am on a trail account.

From the admin.powerplatform.microsoft.com, I'm trying to configure Dynamics 365 Marketing Application. I click the 3 little dots and click manage and I'm sent to a new page asking: "We need your address to continue, We also need your organizations physical street address  to wrap this up"

When I enter an address. I get this error:

"An error occurred and we couldn't complete your request. Please try again or contact Microsoft support. "

Along with a dialog box with a spinning wheel: " please wait, we're working on it." and it just hangs.

Thanks

I have the same question (0)
  • Noonmoon Profile Picture
    Noonmoon 5 on at

    Any help?

  • Suggested answer
    Joergen Profile Picture
    Joergen 455 on at

    Hi Noonmoon,

    I am not sure if it is possible to add the Marketing App to another trial environment - after Microsoft has changed the trial provisioning last year I had some problems there as well.

    You can directly select a Dynamics 365 Marketing trial on https://aka.ms/d365trials  

    This worked for me without any problems.

    If this answer was helpful for you, please mark as verifies.

    Best regards,

    Joergen

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 168 Super User 2026 Season 1

#2
NeerajPawar Profile Picture

NeerajPawar 65

#3
Jimmy Passeti Profile Picture

Jimmy Passeti 51 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans