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Trying to configure Marketing app and getting error

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Posted on by 5

I am on a trail account.

From the admin.powerplatform.microsoft.com, I'm trying to configure Dynamics 365 Marketing Application. I click the 3 little dots and click manage and I'm sent to a new page asking: "We need your address to continue, We also need your organizations physical street address  to wrap this up"

When I enter an address. I get this error:

"An error occurred and we couldn't complete your request. Please try again or contact Microsoft support. "

Along with a dialog box with a spinning wheel: " please wait, we're working on it." and it just hangs.

Thanks

  • Suggested answer
    Joergen Profile Picture
    Joergen 455 on at
    RE: Trying to configure Marketing app and getting error

    Hi Noonmoon,

    I am not sure if it is possible to add the Marketing App to another trial environment - after Microsoft has changed the trial provisioning last year I had some problems there as well.

    You can directly select a Dynamics 365 Marketing trial on https://aka.ms/d365trials  

    This worked for me without any problems.

    If this answer was helpful for you, please mark as verifies.

    Best regards,

    Joergen

  • Noonmoon Profile Picture
    Noonmoon 5 on at
    RE: Trying to configure Marketing app and getting error

    Any help?

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