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Microsoft Dynamics NAV (Archived)

credit memo to create credit in customer acct

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Posted on by w0218339@selu.edu 17

I want to create credit memo in nav so that customer would have credit on his account for future use. I am not sure how I would do that. It is warranty item, but customer performed the repairs (didn't wait on us) We have to reimburse them for those repairs (the cost they incurred). Their request is not to send the money back but keep it on their account. Thus, I am suppose to create credit memo, apply some of the warranty reserve to it and have it showing on their account. HELP

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  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: credit memo to create credit in customer acct

    Hello,

    Create a Sales Credit Memo. Enter the Header and Line information. When you post it will appear on Account and unapplied to any open Invoice.

    Thank you,

    Steve

  • xakivit349@gruppies.com Profile Picture
    xakivit349@gruppies... 15 on at
    RE: credit memo to create credit in customer acct

    لقد لاحظ الجميع بالفعل أنه حتى الطلاب مثلي بدأوا المقامرة في كازينوهات الإنترنت من أجل زيادة ميزانيتهم. إذا كنت ترغب أيضًا في التسجيل ، فانقر على الرابط arabcasinohex.com/.../ واكتشف المزيد وابدأ اللعب في أحد أفضل الكازينوهات على الإنترنت التي ستقلب حياتك المملة والرمادية رأسًا على عقب.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: credit memo to create credit in customer acct

    This is best done with a General journal.

    Document type = Credit Memo

    Account Type = Customer

    Account No = Customer No

    Bal Account Type = G/L Account

    Bal Account No = Warranty Reserve Account Number

    Tero

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