Return order and Quarantine management

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Posted on by Community Member

Hi,

I am trying to put a Return order through quarantine using the old warehouse process (not WHS). I get the following error when trying to post the arrival journal: The quantity being returned is greater than what can be covered by the return lot.

These are my steps: I create a return order and use the Find sales order function to create a return order line based on an invoiced sales order. I use the arrival overview, locate my return order and select Start arrival to create an arrival journal. On the arrival journal line General tab I select the check box Quarantine management to put the arrived item through inspection. When trying to post the arrival journal I get the error displayed above.

Can anyone help me out?

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