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We have one user who is getting all $0's in the Original Amount column within the Payables Transaction Inquiry by Vendor screen. All other users within our company is retrieving the correct amounts. Inquiry by documents do pull the correct data for this user.
What can cause this to happen for the user, and how can we resolve this issue.
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Worked for me!
Thanks everyone!
We just had this happen, luckily I found this article pretty quickly. In Dynamics 2013 at least, there is no way to tell by looking at the screen what "currency" you are currently viewing the window in. It would be nice if it showed that somewhere on the window to give us a clue that it was related to the currency setting.
We found the reason for this issue.
The user had pressed by mistake Ctrl + O, which displays Originating Currency on any open window. Control U displays Functional Currency and Control R displays Reporting Currency, so we got this resolved by pressing Control U.
Hi Lars.
Have the user validate which currency display they are defaulting to by clicking the currrency icon in the top right hand corner of the inquiry screen.
Might accidentally have reporting and set at 0 exchange.
Swith to Functional or Originating and see if it changes the display.
Hope this helps
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