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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can`t create an opport...
Customer experience | Sales, Customer Insights,...
Answered

Can`t create an opportunity

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Posted on by Sally-UGT 30

I faced a problem with creating a new opportunity. Error appears : insufficient permissions: 

Principal user (Id=fc7e1d04-0b8f-e811-8142-e0071b667141, type=8, roleCount=4, privilegeCount=564, accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))), is missing prvReadOpportunity privilege (Id=f7767f74-628d-48b3-a79f-9c6e24fedb69) on OTC=3 for entity 'opportunity'. context.Caller=fc7e1d04-0b8f-e811-8142-e0071b667141

I have system administrator role and can`t figure out what is the problem. If someone has the faced the same problem, please give me a solution

I have the same question (0)
  • Verified answer
    gisiquei Profile Picture
    gisiquei Microsoft Employee on at

    Hi Sally-UGT, 

    It is not common but I would check the acess mode from my Admin user in user's form if it is full or read-only, also I would check if the license is active and assigned. Finally I would check if the ID mentioned is regarding my admin user or other user, if is another user check their privilege orOpportunity entity.

  • Suggested answer
    Claudia Amaral Profile Picture
    Claudia Amaral Microsoft Employee on at

    Hello Sally,

    The error message specifies accessMode=1(Setup/Stub user with filtered privileges from associated roles. Consider changing user AccessMode to Full (without privilege filtering))).

    Please change the Access Monde to "Read Write", like we have in the following image:
    pastedimage1600777491510v1.png


    Please mark as verified if the answer is helpful.

    Looking forward to hearing from you.

    Thank you for using Microsoft Dynamics CRM Communities.

    Cláudia Amaral

    Support Engineer

    Microsoft Dynamics CRM

  • Sally-UGT Profile Picture
    Sally-UGT 30 on at

    Thank you Claudia for the response,

    I checked this field to all users and they have read/write access mode. :(

  • Sally-UGT Profile Picture
    Sally-UGT 30 on at

    Thank you Giselle,

    We found out the problem:) It was connected to the user`s license, to whom flows were assigned.

  • Suggested answer
    Claudia Amaral Profile Picture
    Claudia Amaral Microsoft Employee on at

    Hello Sally,

    A Global admin, Power Platform admin, or a Dynamics 365 admin does not need a license to be enabled in a Common Data Service environment. In case a user is not licensed it will be set in the Administrative Access Mode.

    By default, all licensed users are created with an access mode of Read-Write. This access mode provides full access rights to the user based on the security privileges that are assigned. That's why I asked to test this action in the initial state.

    If you would like to get more information on this area, please check this documentation:

    docs.microsoft.com/.../create-users-assign-online-security-roles

    If any further questions, I will be happy to assist.

    Please mark as verified if the answer is helpful.

    Thank you for using Microsoft Dynamics CRM Communities.

    Cláudia Amaral

    Support Engineer

    Microsoft Dynamics CRM

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