HI ALL,
I CREATED GOLBAL CUSTOMER IN HQ.BUT I CANT ABLE TO SEE THAT CUSTOMER IN STORES.AND I SELECTED ENABLED GLOBAL CUSTOMER FOR MULTISTORE OPTION ALSO AT EACH STORE.THEN ALSO ITS NOT COMING.CAN U PLZ GUIDE ME HOW TO DO THIS.
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Hi Antonijo,
I checked all the stores, in one stores there is same customer account.so i deleted that a/c and uplaod the global account no.But in one customer ,when am checking the properties of customer from HQ its showing error."The key is already associated with an element of this collection".Run-Time error '457'.What will be the reason??
NO i never made any global customer with same account No in HQ . I only made one customer as global in HQ
No.Its not syncing the other customers too
OK, this is probably becouse you have created a new customer in RMS HQ with the same account number, that already exists in the store. Or the same customer account exists in other store and have became a global customer maybe?? Can you delete that global customer in RMS HQ? (make it in a test environment, backup and restore the store and HQ databases, please)
Apart from this customer, the other customers have sync as global customers in RMS HQ??
Regards, A.
The warning is "A local customer with same a/c no already exists at a different store.Failed to upload this Global Customer"
What is the warinign you are getting?
Hi Antonijo,
I have done this before,and i done the WS 401.Its shows warning issued while processing worksheet.Once i removed the check box of global or enterprises customer option ,the worksheet going normally.
Hi again.
Try by activating the GlobalCustomer checkbox, on the Customer properties (tab Customer Options) in the store, in RMS SO Manager, not in RMS HQ!!! Try with one, convert it to Global Customer and make another WS 401 for that store.
Kind regards, A.
Hi Antonijo,
I have one more doubt in this,i want to make existing local customers in one store to global customer.When i put the same account no,its shows duplicate account no.Can u plz advice me how to do this?
Great!!!
Please close the question as Answered, so other forum users can benefit from this.
Kind regards, A.
Hi Antonijo,
Thanks for ur suggestion......its started working.As u said i edited one filed and make 401 WS.its showing all the stores now.
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