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how to send workflow email notification with approve/reject option in d365FO

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Posted on by ram_ind

Hi,

i have used this below link and configured the workflow email notifications. but am not able to get the notification through email.

blog.bhsolutions.com/workflow-email-alerts-in-d365

As per the link i have created a Email template for company based (System Administration -> Setup -> E-mail -> system E-mail templates )

but in the workflow configure -->basic settings--> under workflow--email template -->my created email template is not available instead standard template is showing

i dont know whether this is problem that am not able to get email notifications.

how to resolve this.

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Ramit Paul 22,809 Most Valuable Professional on at

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Hi Ram,

There must be something wrong in your configuration.

Can you create the template in organization admin module and check if this solves your issue?

Note- your template must be saved before, then it can be used.

Let us know if this resolves your issue

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ram_ind 70 on at

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ya i have used that organization template as well still am not able to get the email notifications

can u tell me clear steps how to configure the workflow email notification with approve/reject option

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Ramit Paul 22,809 Most Valuable Professional on at

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Please check this thread.

community.dynamics.com/.../workflow-email-template

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