Question around global search

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Posted on by USA80

I am searching on the name "Joe" in the global search and what comes back are contact records that are Joe and Joseph and Joel, Joelle, etc... when I just want "Joe"

How can I get that to work or can't I?

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Verified answer

Community Member on at

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Hi,

You can define Advanced filters:

Specify the field you want to search, then use equals, click apply:

If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

Best Regards,

Frank Gong

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Verified answer

Ram Prakash Duraisamy 2,287 on at

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Hi

As per CRM the search will begin with Name

So if you are searching with *JOE it will search with somename+JOE

If you search with JOE* it will search with JOE+SomeName

If you search with *JOE* it will return

SomeName+JOE+SomeName

If you search with JOE the system will search the name begins with JOE

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