GP dynamics 2013 sent to mail failure

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Posted on by Community Member Microsoft Employee

I have Outlook 2013 64bit & GP dynamics 2013 configure on Windows 8 machine.

GP dynamics server Type is setup to Exchange.

My issue.

When user click on the sent to-mail recipient(text), users see a Exchange login window appear. Once they enter their credentials, an Compose email window will appear. But after the user done composing and click on the sent they receive a error: failed to send mail.

I already try this article: https://community.dynamics.com/gp/b/dynamicsgp/archive/2013/08/27/e-mail-error-in-microsoft-dynamics-gp-2013

But did not fix my issue. Anyone knows how to fix this issue?

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