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Email Tracking within Business Central

Posted on by

Is there a way to track/verify that a Purchase Order was sent via email from BC directly to the vendor.  I want to make sure a PO wasn't just created and forgotten to be emailed.

I would also want the ability to track emails sent for:

  • Invoice sent to customer
  • Order confirmation to customer

Is this possible?

  • DawnS Profile Picture
    DawnS on at
    RE: Email Tracking within Business Central

    Yes, this is perfect, thanks so much!

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 70,191 Super User 2024 Season 2 on at
    RE: Email Tracking within Business Central

    Hi, I think you can check in Sent Email page to see if it has been sent successfully.

    pastedimage1656460714032v1.png

    Hope this helps.

    Thanks.

    ZHU

  • DawnS Profile Picture
    DawnS on at
    RE: Email Tracking within Business Central

    When I am pulling it up, I'm not seeing anything there.  It's blank.  It could be that it's not currently setup at this point.  Is there a sample of what I should be able to see there?

  • JAngle Profile Picture
    JAngle 33,155 on at
    RE: Email Tracking within Business Central

    Search for interaction log entries to see an unfiltered view. The contact card has a filtered view

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