Hello everyone,
I am using Microsoft Dynamics 365 Business Central together with Power Automate and Microsoft Teams.
I created a flow using the built-in template:
“When a sales quote for an opportunity is created in Business Central, notify in Teams.”
My expected behavior is:
When I create a Sales Quote from an Opportunity in Business Central
(Opportunity Card → Action → Create Sales Quote),
a notification message should be sent automatically to Microsoft Teams.
However, I am facing the following issue:
The flow is successfully triggered (I can see it in the run history).
Some runs stay in Running status, and previous runs show Failed.
No message is delivered to Microsoft Teams.
The Teams connection account is correct and has permission.
The flow is active and connected to the correct environment/company (sandbox).
I am creating the Sales Quote from the Opportunity, not manually.
So currently:
Business Central → Power Automate trigger works
Power Automate → Teams notification does NOT work
It looks like the flow fails before or at the Teams action, possibly because:
Some required fields from Opportunity or Sales Quote are null, or the template expects specific data that is not returned correctly.
Has anyone experienced this issue with this template? Is this a known limitation of the “Opportunity Sales Quote created” trigger?
Would you recommend:
Modifying the template (for example, simplifying the Teams message content), or rebuilding the flow using a generic trigger like
When a Sales Quote record is created” instead?
Any advice or best practice would be greatly appreciated.
Thank you very much.
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