Announcements
Hi,
I would like to confirm the setup required for the latest release of Product recommendations to appear on the transaction screen at POS.
I have enabled Product recommendations on the Retail shared parameters.
I have manually indicated items to be included under Frequently bought together configuration.
I have added the Product recommendations functionality to the transaction screen using screen layouts.
I have run all distribution schedules.
My product recommendations are, however, still not appearing when I add items listed as "seed items" to a transaction.
Hi Lauren,
Are you trying in Production or different environment?
Easier product recommendations were not available for sandboxes - maybe it is still the case
Hi Lauren,
Suggest try below resolutions, if it still not working, please log a new SR to double check with Microsoft retail support team.
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