Integrating Custom Food Ordering Website with Dynamics 365 for Real-Time Order Sync

Posted on by Community member

Hello everyone,

We are currently managing a custom-built food ordering platform for Firehouse Subs firehousesubs-menue.com/ and are exploring the most efficient way to integrate it with Microsoft Dynamics 365 for better order and inventory management.

Our goals are:

To automatically sync customer orders from the website into Dynamics 365 Sales or Customer Service module

Log payment details and delivery preferences

Trigger real-time inventory updates

Automate customer communications using Dynamics workflows

Has anyone here integrated a similar custom platform with Dynamics 365?

Would Power Automate, Dataverse, or a custom REST API bridge be the best approach for this use case?

Any insights, recommended connectors, or sample architecture diagrams would be greatly appreciated.

Thanks in advance!

Categories:

Dynamics 365 Business Central