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Microsoft Dynamics GP (Archived)

Business Portal not reading the users roles security members and workflow is not working on GP2013 R2

Posted on by 735

Dear Experts,

Please note that our business portal was working properly also the workflow. suddenly both stopped working.

I am not able to see the  roles security members also i am facing the attached error when trying to submit a PO for approval.

4442.1_2D00_4_2D00_2017-1_2D00_07_2D00_46-PM.jpg

your support is highly appreciated.

Regards,

Elie

*This post is locked for comments

  • Bill Campbell Profile Picture
    Bill Campbell 22,647 on at
    RE: Business Portal not reading the users roles security members and workflow is not working on GP2013 R2

    Good morning Elie

    While not having faced the exact error message I am lead to believe that at some level in the DB Admin there has been a change in the security.  Recently one of our clients DBA's decided that he did not like the password of a Service Account and so he simply changed it - at the DBA level - all well and fine for him - but that means that any of the applications that use that Service Account and the store the password, will fail.  That is what happened to us, so wondering if that might be what happened here.

    We have found in the past with Business Portal that a vast majority of the errors messages are security related.

    Hope this helps get others involved that may have a better answer for you.  Keep posting information as you research and if you determine the source of the problem, be sure to post back so others that encounter this will know what you did to resolve.

  • E. R. Profile Picture
    E. R. 735 on at
    RE: Business Portal not reading the users roles security members and workflow is not working on GP2013 R2

    No one faced like this issue before?

  • E. R. Profile Picture
    E. R. 735 on at
    RE: Business Portal not reading the users roles security members and workflow is not working on GP2013 R2

    kind reminder

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