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Can't change the 'Show sent emails after' Date on the Sent Emails Page in BC

Posted on by 30

I have a User who can't change the date on the Sent Emails Page.  I've tried multiple permissions sets to allow for this and I've also setup the User Email Policies for the user to be View all emails.  Has anyone come across this issue and knows how to resolve it?

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  • Can't change the 'Show sent emails after' Date on the Sent Emails Page in BC
    Did you ever find a solution to this?  Also having the same issue.  Would like to check older emails sent for confirmation purposes and it will not show anything older than a couple of weeks.
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,023 Moderator on at
    RE: Can't change the 'Show sent emails after' Date on the Sent Emails Page in BC

    Hi,

    Sent emails data are only for history purpose, not to change anything or will not allow you to change anything on sent emails list.

    Why you want to change sent Date?

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