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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM Mobile Client on A...
Microsoft Dynamics CRM (Archived)

CRM Mobile Client on Android

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Posted on by Community Member

Hi, 

I finally got CRM mobile to actually work with Android 4.4 after some difficulty even logging in because we use ADFS I have the app up. 

My question is there is no search button, no create button, no way to edit any records, basically its just a view.  According to MS you should be able to do much more.  Are other Android users having the same experience?

http://technet.microsoft.com/en-us/library/dn531085.aspx

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    JBill Profile Picture
    JBill 1,045 on at

    There should be a search feature via the magnifying glass icon, but you're right- there's very little record writing capabilities, especially if you have forms that relate to other entities.  It's mostly a consumption experience.  The one thing you can write is marking tasks as complete.  That's all we've been able to perform.

  • Community Member Profile Picture
    Community Member on at

    No I have no search or edit capability at all on any of our android devices.  I opened up a case with Microsoft but the guy handling the case has no idea and has never used the app its like talking to a brick wall.  Their support has been terrible the ticket has been opened 2 weeks and they don't know anything.  

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