Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics SL (Archived) / System Message 20406
Microsoft Dynamics SL (Archived)

System Message 20406

(0) ShareShare
ReportReport
Posted on by DanaSchantz 220

We have a computer that gives this error message to one user only.  2 other people can log into the computer, then log into SL and open the PO Receipts screen (04.010.00) fine but when this other person logs into the computer, then into SL he gets the "System Message 20406 - error loading VBA project. HRESULT = ....."  If he only logs into SL and leaves the network log in under someone else he is fine.  Only happens when he logs into the network then into SL on this particular computer.  He can log into both the network and SL on other computers fine.  What could this be??

*This post is locked for comments

  • Sherry Whitten Profile Picture
    Sherry Whitten 325 on at
    RE: System Message 20406

    Any update?   Thanks!

  • Sherry Whitten Profile Picture
    Sherry Whitten 325 on at
    RE: System Message 20406

    We are experiencing this issue in SL 2011.  Citrix client installation that multiple users use.  I have to resolve it by following these steps:  

    •Locate the APC folder (C:\Users\User Name\AppData\Roaming\Microsoft Dynamics SL\APC).

    •By default the APC folder is hidden due to some security reason. You may need to enable the visibility of hidden files / folders.

    •Delete the swimapi.kpr and swimapiex.exd files. These files are responsible for the loading of customizations prior to screen load.

    •On launching the customized screen again, these files will be recreated.

    We've experienced this in Shippers and Voucher and Adjustment Entry.  It recurs every two to four weeks.  Sometimes for one user; sometimes for multiple users.  We are not making any changes to SL in the interim; this just sporadically pops up.  Any ideas on cause?  We need to get it resolved permanently.  Once I delete the files listed above, the users are fine - until it happens again.  So I know it's not a rights issue. Please help.  Thanks. 

     

  • Chris Schack Profile Picture
    Chris Schack on at
    Re: Re: Re: System Message 20406

    Good to hear Dana!

    If it does not solve it, let us know..

     

    Thanks,

    Chris

  • DanaSchantz Profile Picture
    DanaSchantz 220 on at
    Re: Re: System Message 20406

    Thank you Chris!  This was very helpful.  It looks to me like it will solve our issue.

  • Chris Schack Profile Picture
    Chris Schack on at
    Re: System Message 20406

    Hi Dana,

     I would check out knowledgebase article id 873686. It appears that the user has insufficent Windows permissions for the Dynamics SL directory.

     

    You can also compare network access rights between a "working user" and this "non-working user"

     

    Thanks,

    Chris Schack
    Queue Associates, Inc.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans