When will Marketing be Integrated with Forms Pro for Surveys?

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Posted on by Stephani

When will the Marketing app be tied into Forms Pro? For example, when I create a Customer Journey and pick the Survey tile - it still goes to the old deprecated Survey tool. Will it be updated to use Forms Pro?

Categories:

Marketing Pages Forms and Surveys

Customer Journey Design

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megcda 2,192 on at

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Hi Stephani,

Integration with Forms Pro is on the roadmap for our Fall 2019 release. You can read more here.

Thanks,
Megan

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Stephani on at

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Fabulous, thank you!

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nikoleta 457 on at

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Hello,

The integration with Forms Pro was planned for December 2019.

However, I am visiting the Fall 2019 "new and planned" page and I don't find the Forms Pro survey integration anymore.

I can see the VoC is still planned for deprecation.

Does anybody have any news on the topic?

Thanks in advance.

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ashish12 3,079 on at

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docs.microsoft.com/.../

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Stephani on at

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I do not see it in that document/link. Can you point it out?

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Community Member on at

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Any update on this? The December update for marketing/forms pro is not really what we were expecting I guess.

Yes we can now use responses in a segment and send surveys to a D365 View, but what I personally would like to see is the forms pro integration in the customer journey tile and in the marketing email designer (since we want people to send mails from Dynamics marketing with customer journeys (with pre designed templates) and not through forms pro).

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Jawadsaadi 5 on at

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Did anyone get an answer from MS on this ?

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Vincent Groenheijde 205 on at

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Hi Jawadsaadi,

Support for surveys using Microsoft Forms Pro Apr 2020 (release wave 1 april 2020)

You can find more information about the release date.

docs.microsoft.com/.../planned-features

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Carsten B on at

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It is generally available now, but needs to be enabled in Settings, Feature Switches:

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