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When will Marketing be Integrated with Forms Pro for Surveys?

Posted on by 545

When will the Marketing app be tied into Forms Pro?  For example, when I create a Customer Journey and pick the Survey tile - it still goes to the old deprecated Survey tool.  Will it be updated to use Forms Pro?

  • Carsten B Profile Picture
    Carsten B on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    It is generally available now, but needs to be enabled in Settings, Feature Switches:

    pastedimage1593167971691v4.png


  • Suggested answer
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Hi Jawadsaadi,

    Support for surveys using Microsoft Forms Pro Apr 2020 (release wave 1 april 2020)

    You can find more information about the release date.

    docs.microsoft.com/.../planned-features

    Please mark as Verified if this answers your question.

  • Jawadsaadi Profile Picture
    Jawadsaadi 5 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Did anyone get an answer from MS on this ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Any update on this? The December update for marketing/forms pro is not really what we were expecting I guess. 

    Yes we can now use responses in a segment and send surveys to a D365 View, but what I personally would like to see is the forms pro integration in the customer journey tile and in the marketing email designer (since we want people to send mails from Dynamics marketing with customer journeys (with pre designed templates) and not through forms pro).  

  • Stephani Profile Picture
    Stephani 545 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    I do not see it in that document/link.  Can you point it out?

  • ashish12 Profile Picture
    ashish12 3,077 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    docs.microsoft.com/.../

  • nikoleta Profile Picture
    nikoleta 455 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Hello,

    The integration with Forms Pro was planned for December 2019.

    However, I am visiting the Fall 2019 "new and planned" page and I don't find the Forms Pro survey integration anymore.

    I can see the VoC is still planned for deprecation.

    Does anybody have any news on the topic?

    Thanks in advance.

  • Stephani Profile Picture
    Stephani 545 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Fabulous, thank you!

  • Verified answer
    megcda Profile Picture
    megcda 2,192 on at
    RE: When will Marketing be Integrated with Forms Pro for Surveys?

    Hi Stephani,

    Integration with Forms Pro is on the roadmap for our Fall 2019 release.  You can read more here.

    Thanks,
    Megan

    Please mark as Verified if this answers your question.

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