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The authentication process was not successful. Please contact your system administrator, QueryUserError

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Posted on by 10

Hi All,

power bi Reports in Dynamic 365 don't work and give us these errors on the picture, I have tried everything but these errors still appear.

Configure Power BI integration for Dynamics 365 Workspaces

I have updated the entity store to hide this error as per the link below:

learn.microsoft.com/.../financial-insights

Screenshot-2023_2D00_04_2D00_06-143435.png

I made these solutions to hide this error as per below image but none of them worked, this error occurs when we try to open

Deploy Power BI files and connect to lifecycle services:

Double-check your login credentials

Check your network connection

Clear your browser cache

Try using a different browser

Screenshot-2023_2D00_04_2D00_06-143359.png

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 12,759 Most Valuable Professional on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    Dear Bilt,

    I thinn You had tried the possible solutions. I would suggest you raise a support request to Microsoft to look into this.

  • CU28080842-3 Profile Picture
    CU28080842-3 10 on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    It's a Production environment for a customer

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,979 Super User 2025 Season 1 on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    Hi Bilt,

    Is this a customer environment or a OneBox development environment? If it is a developer environment, check the post from Johan Persson for a change in configuration: Setting up PowerBI embedded and Analytical workspaces in Dynamics 365 for Finance and Operations in a OneBox Environment – JohanPersson.nu

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