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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / The authentication pro...
Finance | Project Operations, Human Resources, ...
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The authentication process was not successful. Please contact your system administrator, QueryUserError

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Posted on by CU28080842-3 10

Hi All,

power bi Reports in Dynamic 365 don't work and give us these errors on the picture, I have tried everything but these errors still appear.

Configure Power BI integration for Dynamics 365 Workspaces

I have updated the entity store to hide this error as per the link below:

learn.microsoft.com/.../financial-insights

Screenshot-2023_2D00_04_2D00_06-143435.png

I made these solutions to hide this error as per below image but none of them worked, this error occurs when we try to open

Deploy Power BI files and connect to lifecycle services:

Double-check your login credentials

Check your network connection

Clear your browser cache

Try using a different browser

Screenshot-2023_2D00_04_2D00_06-143359.png

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 299,030 Super User 2025 Season 2 on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    Hi Bilt,

    Is this a customer environment or a OneBox development environment? If it is a developer environment, check the post from Johan Persson for a change in configuration: Setting up PowerBI embedded and Analytical workspaces in Dynamics 365 for Finance and Operations in a OneBox Environment – JohanPersson.nu

  • CU28080842-3 Profile Picture
    CU28080842-3 10 on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    It's a Production environment for a customer

  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 13,047 Most Valuable Professional on at
    RE: The authentication process was not successful. Please contact your system administrator, QueryUserError

    Dear Bilt,

    I thinn You had tried the possible solutions. I would suggest you raise a support request to Microsoft to look into this.

  • Suggested answer
    mukaruernest Profile Picture
    mukaruernest on at
    The authentication process was not successful. Please contact your system administrator, QueryUserError
    If anyone is getting this error click on the See Details link it always has information on what the issue is. 

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