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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Deposits not showing u...
Microsoft Dynamics GP (Archived)

Deposits not showing up when Reconciling Bank Statement

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Posted on by Community Member Microsoft Employee

I have racked my brain looking through Cash Receipts Posting Journals and cannot find my error. Batches with a posting date prior to 03/17/2017 show up on my bank statement to reconcile and all the batches posted between 03/18/2017 and 03/31/2017 do not show up. The bank statement reconciliation date is 03/31/2017. They are all posted to the correct checkbook. I have went in and done Transactions/Financial/Series Post and made sure everything was posted. Payments from these batches show up on customer accounts as HIST so none of them are still open. When I open the bank transactions smart list they don't show up. I am baffled! If anyone has a suggest on where I should check for an error, I would GREATLY appreciate it! 

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  • Zohaib Asghar Profile Picture
    Zohaib Asghar 250 on at
    RE: Deposits not showing up when Reconciling Bank Statement

    Kindly verify the suggested answer. Thanks.

  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Deposits not showing up when Reconciling Bank Statement

    Okay, that was it! When I was trained I wasn't shown that you have to go in post those deposits. Another person in the office had went in and done it for the first half of the month so that's why I was thoroughly confused! I appreciate your help!

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Deposits not showing up when Reconciling Bank Statement

    Thank you for your response! Looking in Transactions/Financial/Bank Deposits, it looks like the deposits from the batches I am looking for are all there. What does that mean?

  • Verified answer
    Zohaib Asghar Profile Picture
    Zohaib Asghar 250 on at
    RE: Deposits not showing up when Reconciling Bank Statement

    Hi,

    Although you mentioned that these transactions do not show up in bank transactions smartlist, i would suggest you to check if the posted cash receipts are pending to deposit in the checkbook.

    Financial >> Transactions >> Financial >> Bank Deposits

    Also can you check if payment document setup is enabled?

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