Hi all,
I have a question about registering pallets. We have two type of pallets:
- H1 (customer pays €50 each)
- Europallet (exchange system)
For the H1 pallet we use the following method:
1. Sales invoice we put a line h1 pallet with €50 per pallet.
2. If customer returns h1 pallets, we book them in via 'Sales Return Packaging List'.
3. After this, we create a credit sales invoice so that the customer receives back €50 he paid for the pallet. I can link the 'return receipt lines' via: actions > functions > get return receipt lines. After I link return receipt lines to a credit sales invoice, the h1 pallets disappear from this overview.
Europallet:
Because we work with an exchange system for europallets, the customer does not have to receive a credit sales invoice. but without a credit sales invoice, I can't manage to get the euro pallet out of the 'sales return packaging list' overview
Do anyone know how to how to make the europallets from the return receipt packaging summary expire?
Or can anyone recommend how to administrate such an pallet exchange system?
Hi, yes im working with D365 BC.
Just so I am clear - you are doing all of this in D365 Business Central? Or is it some other product in the Dynamics 365 Suite? I can't seem to remember OOTB feature of a Sales Return packaging list, I know there exists a Sales Return order
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