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Hello Forum,
For a client I'm working for I'd like to know if this Zebra tablets (not AR Tablet) which run on Android 8.1 can run "Dynamics 365 Remote Assist":
Anybody knows?
Thanks
Hi Silvios,
Thank you for your query.
Current Dynamics 365 Remote Assist only supports the following Zebra Touch computers,
TC77 WWAN Touch Computer
Please find more compatibility and supported devices info. here: https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/requirements
https://developers.google.com/ar/discover/supported-devices
Hello Protim,
thanks for you answer.
Looking at the link you shared, I have one additional question if you could answer
In this page https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/requirements
it is stated this that Dynamics 365 Remote Assist mobile is available on all devices including mobile devices without AR support.
Following another link in that page it is stated that for devices without ARCore oth the technicians and remote collaborators can provide instructions on snapshots using 2D annotations
"Due to limitations of mobile devices without ARCore or ARKit support, technicians and remote collaborators are unable to provide instructions using 3D annotations on a live video feed. Instead, technicians can now share their live video feed of their environment and both the technicians and remote collaborators can provide instructions on snapshots using 2D annotations"
https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/mobile-app/using-devices-without-ar
Given this, wouldn't be possible to run Dynamics 365 Remote Assist on Zebra ET51, XSLATE L10, XPAD L10, XBOOK L10 (with Android 8.1) with limitations, meaning YE instructions on snapshots using 2D annotations and NO instructions using 3D annotations?
Could it be possible?
Best regards
Silvio
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