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Microsoft Dynamics GP (Archived)

Transaction stuck in work status

Posted on by 225

Hello,

We have a transaction that we can't access to process.  The user entered as a cash receipt and  "Saved" it.  Now, while we can see it in a sales transaction document inquiry with the status "Work", nobody can open it.  We get informed that it is being edited by another user.  I would welcome any advice on how to deal with this transaction.

Best,

Frank

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  • Verified answer
    fakaul Profile Picture
    fakaul 225 on at
    Re: Transaction stuck in work status

    Turns out we were able to access the transaction in the receivables transaction Smart List and delete it so the issue is not an issue any more.

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