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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Internal error. Contac...
Finance | Project Operations, Human Resources, ...
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Internal error. Contact System Admin. HR module

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Posted on by Community Member Microsoft Employee

I have been working with the Talent Trial version for the past 2 weeks and all the modules were working perfectly fine. But now when I try to sign in to the Human Resource module, it gives me an internal error and asks to contact the system admin. I am the system admin for the environment and I don't understand why it is giving me this error. 

It would be great if I can use the module ASAP. 

Here is a screenshot of the error I am getting:
chrome_5F00_tXYjPYaUi4.png

  • Suggested answer
    Jill Carter Profile Picture
    Jill Carter 1,846 on at
    RE: Internal error. Contact System Admin. HR module

    If you are still seeing issues, please open a case with support to help resolve.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Internal error. Contact System Admin. HR module

    Hi Samreen,

    Talent will be renamed to Human Resources. The modules Attract and Onboarding will be depricated. You can read more here: dynamics.microsoft.com/.../

    Can you tell what exact steps you are doing to get the error?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Internal error. Contact System Admin. HR module

    Hi,

    I checked and I am have all the access to the module I want to work on. I am also the admin for the test drive environment.

    I heard that they are removing the Talent module and separating out the HR module. Is this because of that? Because I checked and I have all the access.

    Would be great if we can solve this issue. :)

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 291,269 Super User 2024 Season 2 on at
    RE: Internal error. Contact System Admin. HR module

    Hi Samreen,

    Can you tell which exact menu item you are trying to open or which workspace? How can I reproduce your error?

  • qianwang Profile Picture
    qianwang 7,151 on at
    RE: Internal error. Contact System Admin. HR module

    Hi Samreen,

    Are you the global administrator who created this trial environment? If no, please ask to check the privilege and role again. Can you sign in the Attract or Onboard now?

    Regards,

    QianQW

  • Jie G Profile Picture
    Jie G on at
    RE: Internal error. Contact System Admin. HR module

    Hi Samreen,

    Please go to https://admin.powerapps.com/environments using the same account, to see whether there is the TestDriver environment, which is not expired.

    pastedimage1577430075736v1.png

    Check the user's trial license as I replied in this thread:  https://community.dynamics.com/365/talent/f/dynamics-365-for-talent-forum/373590/cannot-access-human-resources-in-talent-module

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