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Dynamics 365 App for Outlook - Track Contacts and Folders

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Posted on by kumar2020

Hi,

Is there an option to track a contact automatically in Dynamics 365 App for Outlook.I can see the options to track an email individually.

Here are my doubts:

1. When Dynamics 365 App for Outlook is published to the users, They receive an email with reference to setting up automatic tracking of folder. The URLs are of Dynamics Outlook add-in. Not the latest Dynamics 365 app for outlook.

2. Can we track folders and contacts in the new dynamics 365 app for outlook.

Thank You!

Kumar

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Sapna Girish 200 on at

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RE: Dynamics 365 App for Outlook - Track Contacts and Folders

Hello Kumar,

Please check the community article - community.dynamics.com/.../dynamics-365-app-for-outlook-part-6-working-with-contacts which talks about tracking Contacts in detail.
Eduard Brown on at

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RE: Dynamics 365 App for Outlook - Track Contacts and Folders

Hi Kumar - I've moved this thread in hopes you have more traction in the Dynamics 365 Forum for this specific integration.

Thanks,

Eddy