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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Dynamics 365 App for O...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Dynamics 365 App for Outlook - Track Contacts and Folders

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Posted on by kumar2020 35

Hi,

Is there an option to track a contact automatically in Dynamics 365 App for Outlook.I can see the options to track an email individually.

Here are my doubts:

1. When Dynamics 365 App for Outlook is published to the users, They receive an email with reference to setting up automatic tracking of folder. The URLs are of Dynamics Outlook add-in. Not the latest Dynamics 365 app for outlook.

2. Can we track folders and contacts in the new dynamics 365 app for outlook.

Thank You!

Kumar

I have the same question (0)
  • Eduard Brown Profile Picture
    Eduard Brown on at
    RE: Dynamics 365 App for Outlook - Track Contacts and Folders

    Hi Kumar - I've moved this thread in hopes you have more traction in the Dynamics 365 Forum for this specific integration.

    Thanks,

    Eddy

  • Suggested answer
    Sapna Girish Profile Picture
    Sapna Girish 202 on at
    RE: Dynamics 365 App for Outlook - Track Contacts and Folders

    Hello Kumar,

    Please check the community article - community.dynamics.com/.../dynamics-365-app-for-outlook-part-6-working-with-contacts which talks about tracking Contacts in detail.

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