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Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Jobs - Other contacts ...
Microsoft Dynamics 365 | Integration, Dataverse...
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Jobs - Other contacts (1, 2, 3, 4)

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Posted on by Johnseito 340

Hello, 

When we sync Dynamic 365 with Outlook and it sends email to the primary contact of whoever is listed with their email address.

Can we create or program it to send email out to multiple contacts and not just the primary contacts such as secondary, third or fourth contact, or all of them ?

Hope you know what I mean and that I make sense to you.

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  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 Moderator on at
    RE: Jobs - Other contacts (1, 2, 3, 4)

    Hi,

    Yes you can do this with SDK. Ypou need to use the addressused field on the email entity. Refer below blogs-

    community.dynamics.com/.../sending-email-to-an-alternate-secondary-email-address

    crmtipsbyprm.wordpress.com/.../

    community.dynamics.com/.../send-email-to-secondary-email-contact-crm-2013

    Hope this helps.

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