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Hello,
When we sync Dynamic 365 with Outlook and it sends email to the primary contact of whoever is listed with their email address.
Can we create or program it to send email out to multiple contacts and not just the primary contacts such as secondary, third or fourth contact, or all of them ?
Hope you know what I mean and that I make sense to you.
Hi,
Yes you can do this with SDK. Ypou need to use the addressused field on the email entity. Refer below blogs-
community.dynamics.com/.../sending-email-to-an-alternate-secondary-email-address
crmtipsbyprm.wordpress.com/.../
community.dynamics.com/.../send-email-to-secondary-email-contact-crm-2013
Hope this helps.
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