I have $100 in suspense that appears on our FRX report. The drill down viewer does not allow for an exact location of the suspensed items location.
Our accounting department is very simple, we pay grants and do not have any accounts receivable....only payables. Does anyone have experience with pinpointing the exact transaction that put the money in a suspense account? And once found, what is the best process for clearing the suspensed total? I do not believe we have the functionality for credit memos.
My best guess at this point is....a transaction was entered with the debit (purchase) being put against the payable rather than the expense account. It appears the debit/credit was backwards between the expense and payable accounts....the mistake was caught and "voided" but not until just before the check was cut. In the check printing/processing window...the drop down menu was used to select "void", this does not appear to void transactions in the same manner as full historical/open void does and the $100 voided is in limbo. Any help is much appreciated, I'm hoping someone has some suggestions but fear this is an exceptionally odd occurance.
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