Has anyone managed to send SMS from DfM?
Which provider did you use?
Did you manage to set this up as an activity within a customer journey?
Many thanks!
Ian
Has anyone managed to send SMS from DfM?
Which provider did you use?
Did you manage to set this up as an activity within a customer journey?
Many thanks!
Ian
Hi Richard,
were you able to add dynamics content to the SMS messages sent via TeleSign?
Thanks,
Nina
Hi Adrian,
Many thanks, I'll check out TeleSign SMS. Appreciate you getting back to me with this.
Many thanks Richard, I'll check out the two options
Appreciate the support
Hi Ian
We've achieved this in 2 ways:
(i) using Flow. Create an activity template and embed in the journey, create an SMS account (we used Twilio), use Flow to trigger send by Twilio when the activity is created. It's a bit crunchy, but it worked for simple one-way SMS sends
(ii) Using Telesign custom channel - needs the Telesign custom channel to be downloaded from AppSource, instralled and then a bunch of configuration - but is a much more sophisticated solution (long/short codes, 2-way SMS, 2-step opt-in, etc)
Hope that helps
Hi Ian Bourne,
You can send SMS messages using TeleSign SMS for Dynamics Marketing.
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