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SMS sending from Dynamics for Marketing - anyone achieved this yet?

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Posted on by 155

Has anyone managed to send SMS from DfM?

Which provider did you use?

Did you manage to set this up as an activity within a customer journey?

Many thanks!

Ian

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  • kovinina Profile Picture
    kovinina on at
    RE: SMS sending from Dynamics for Marketing - anyone achieved this yet?

    Hi Richard,

    were you able to add dynamics content to the SMS messages sent via TeleSign?

    Thanks,

    Nina

  • Suggested answer
    RE: SMS sending from Dynamics for Marketing - anyone achieved this yet?

    Hi Adrian,

    Many thanks, I'll check out TeleSign SMS.  Appreciate you getting back to me with this.

  • Suggested answer
    RE: SMS sending from Dynamics for Marketing - anyone achieved this yet?

    Many thanks Richard, I'll check out the two options

    Appreciate the support

  • Richard@BarheadAU Profile Picture
    Richard@BarheadAU 160 on at
    RE: SMS sending from Dynamics for Marketing - anyone achieved this yet?

    Hi Ian

    We've achieved this in 2 ways:

    (i) using Flow.  Create an activity template and embed in the journey, create an SMS account (we used Twilio), use Flow to trigger send by Twilio when the activity is created.  It's a bit crunchy, but it worked for simple one-way SMS sends

    (ii) Using Telesign custom channel - needs the Telesign custom channel to be downloaded from AppSource, instralled and then a bunch of configuration - but is a much more sophisticated solution (long/short codes, 2-way SMS, 2-step opt-in, etc)

    Hope that helps

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 1,014 Super User 2025 Season 1 on at
    RE: SMS sending from Dynamics for Marketing - anyone achieved this yet?

    Hi Ian Bourne,

    You can send SMS messages using TeleSign SMS for Dynamics Marketing.

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