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Customer experience | Sales, Customer Insights,...
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Help, I'm stuck because I chose the wrong org in Plugin Selection Tool

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Posted on by 5

In Plugin Selection tool when you first log in a new connection it gives you two options to select from when you are selecting the organization. One is the actual norganization name and the other is the user email the one with blahblahblah@blah.onmicrosoft.com (in case you are using trial version of Dynamics 365). I mistakenly chose the latter, but I think I was meant to choose the company name. But now I can't go back to the organization selection list. Whenever I try to uconnect using my username and pass in the tool, it keeps sending me to the blah@blah.onmicrosoft.com by default.

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  • AJ-22040756-0 Profile Picture
    on at
    RE: Help, I'm stuck because I chose the wrong org in Plugin Selection Tool

    Hi Partner

    You should get an option to add an org again by navigating to create a new connection.

    You can refer this article which might be helpful 

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/306083/org-not-shown-in-plugin-registration-tool/884314

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/169463/plugin-registration-tool-fails-to-retrieve-organizations?pifragment-97030=1

    https://goutamdascrm.wordpress.com/2018/03/03/how-to-connect-dynamics-365-plugin-registration-tool-online-trial/

  • BenFrankly Profile Picture
    5 on at
    RE: Help, I'm stuck because I chose the wrong org in Plugin Selection Tool

    When I create new connection, it asks me to log in again, after I login, it doesn't give me the option to select org, but instead momentarily shows that it is loading default org and reloads the user org, not the company name org.

  • Verified answer
    Bipin D365 Profile Picture
    28,983 Moderator on at
    RE: Help, I'm stuck because I chose the wrong org in Plugin Selection Tool

    Hi,

    Navigate to below folder on your local machine and delete all files.

    C:\Users\YOURSYSTEMNAME\AppData\Roaming\Microsoft\PluginRegistration

    Now reload plugin registration tool. You should be able to select org.

    If found helpful, Please mark my answer verified.

  • BenFrankly Profile Picture
    5 on at
    RE: Help, I'm stuck because I chose the wrong org in Plugin Selection Tool

    This worked. Thank you.

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