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Microsoft Dynamics CRM (Archived)

Remove mail from queue

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Posted on by Community Member

Hey guys.

I was wondering if there is any way that i can remove a mail from the queue AFTER i reply to it?

Some workflow or something? I've been exploring various possibilities but with no sucess.

Any ideas?

Thanks in advance

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Hayer 804 on at

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please have a look at this article: community.dynamics.com/.../how-to-remove-email-queue-item-from-queue-in-microsoft-dymamics-crm.aspx

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Community Member on at

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i appreciate the help but that doesn't seem like a good approach for my specific problem.

any other ideas?

thanks in advance

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Aileen Gusni 44,524 on at

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Hi Tiagosh,

After you reply the email, do you have any specific flag?

If yes, then, you can use the Bulk Deletion Job, just set the entity to Queue Item, then use the Email flag as the sign to delete.

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