Dynamics Community Forum Thread Details

"Use print management" is not working anymore

Dear D365 community,

Since few month the behavior of /Print mangement/ has been changed by the release of new print management actions:

We used to manage the destination of our invoices as follow:

If users want to send the invoice by email they will tick /Use print management destination/ at invoice generation.

If users want to see their invoice and download it they do not tick /Use print management destination/ and the default behavior apply.

The setup was quite simple, we just had to change the print management to /Email/:

Since the latest update the check box /Use print management destination/ available at the document generation does not have any impact anymore.

It seems no matter our setup it will always print the invoice on our screen.

The only way I found to make print management setup to be working is once the invoice is generate click on /View -> Print management/.

Do you happen to notice the same behavior on your D365 deployments ?

Did you find any solution as to how the /Use print mangement destination/ is working now ?

I've been deploying AX2012 and D365 for more than ten years and I have always use this checkbox for sending mails.

Thanks a lot !

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"Use print management" is not working anymore