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We just upgraded to Dynamics 365 Online and have installed the Outlook App on each desktop.
It seems like the email tracking is working and we do have the tracking tokens turned on.
But the users are asking, "how do they know without opening the app, if their email is being tracked".
In the old 2011 we upgraded from, it would display on the email to show.
Thanks!!
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They have to open it to see if it is tracked or not.
Thanks
Hi,
As far as I know, you won't be able to know unless you open the app.
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