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Hi,
I'm trying to create a segment with new segment designer (2019 updates wave 2) but it keeps on loading segment meta data.
Hi @Fariha Asmat,
Can you go live with other entities? We couldn't. And we did get the same screen you are getting.
We raised a ticket with MS and it got fixed in less than a day.
Thanks,
-DD
Hello Fariah,
I believe we have already identified your organization and are looking into the issue.
As I explained in icm.ad.msft.net/.../home
you have disabled LoadSegmentProfilesMetadata
this plugin needs to be enabled again.Regards,Stefanos
This is no long term solution but 1) what browser are you using? and 2) have you tried refreshing the whole page (not just the segment area)? I've found many places where functionality just stops working and I have to refresh the entire page.
Hi Dilyana,
Yes i can go live with other entities, I'm facing this issue only on segment. I think I also need to create a ticket with Microsoft.
Thanks Christian,
I hope Microsoft will resolve this issue soon.
Hi is there any way i can get some visibility from Microsoft re this as we have exact same issue and our ms support tech seems to be walking us in circles..
Our MS ticket id is 119102924000211
@AndreiPaP and @Fariha Asmat,
did you guys ever get that resolved? What was the issue?
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