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Suggested answer

EP URL is not working without VPN or with external URL

Posted on by 502

Hi,

EP URL is not working without VPN or with external URL if we change the default company.

Thanks and regards

Siddhant Singh

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,696 Super User on at
    RE: EP URL is not working without VPN or with external URL

    Hi Siddhant,

    I have not used the portal with multiple legal entities and external URLs. It was in many cases via VPN in the past to access from another location. You can probably save favorites to a landing page of the EP per legal entity?

    You can also search on LCS issue search if there is a known issue and fix available.

  • Siddhant Singh Profile Picture
    Siddhant Singh 502 on at
    RE: EP URL is not working without VPN or with external URL

    Hi all,

    Can anyone suggest what is the issue with the above case.

    Thanks and regards

    Siddhant Singh

  • Siddhant Singh Profile Picture
    Siddhant Singh 502 on at
    RE: EP URL is not working without VPN or with external URL

    Hi Andre,

    We have multiple locations.

    Suppose I am in INDIA and my team members are in UK.

    I want to approve their leave request on EP portal. My default company is India and to approve leaves i have to switch my company to UK in EP.

    When i am changing it to UK in external URL , its redirecting to Internal URL.

    And one more thing if i am changing company in External URL by just changing the &WCMP=IND to UK its working fine.

    Thanks and regards

    Siddhant Singh

  • Suggested answer
    Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: EP URL is not working without VPN or with external URL

    Hi Siddhant,

    Do you have a section in the URL with '&WCMP=<default company>'? If so, you can change change this section to change to the other company you want to view.'

  • Siddhant Singh Profile Picture
    Siddhant Singh 502 on at
    RE: EP URL is not working without VPN or with external URL

    Hi Gunjan,

    I am able to access EP with external URL but for the company which is set as default.

    How can I access it for all the companies.

    Thanks and Regards

    Siddhant Singh

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 287,696 Super User on at
    RE: EP URL is not working without VPN or with external URL

    Hi Siddhant,

    From which location do you want to access EP?

  • Gunjan Bhattachayya Profile Picture
    Gunjan Bhattachayya 35,417 on at
    RE: EP URL is not working without VPN or with external URL

    Hi Siddhant,

    Are you able to access EP with external URL?

    For the internal url, you will always need to be connected to VPN so that the domain is authenticated.

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