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Customer experience | Sales, Customer Insights,...
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How to edit a process?

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Posted on by

Hi.
How to edit a process?
The "Activate" and "Deactivate" buttons are not displayed.

5873.Screenshot.png

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  • a33ik Profile Picture
    84,331 Most Valuable Professional on at
    RE: How to edit a process?

    Hello,

    Did you try to use the other browser?

    Do you have Activate/Deactive buttons in the grid of processes? I understand that this way is not the most convenient but it is what it is.

  • Kupko Alexandr Profile Picture
    on at
    RE: How to edit a process?

    When doing this I get this error.

    4722.error.png

    [View:/cfs-file/__key/communityserver-discussions-components-files/117/ErrorDetails_5F00_Process.txt]

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at
    RE: How to edit a process?

    Hi Kupko Alexandr,

    I am assuming the 'System Administrator' role is associated with you. As per my very little knowledge, the error is generic... You should need to get the details of the error from the events logs or from the traces

    or

    You should need to bother Microsoft support.

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