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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Mobile app questions
Microsoft Dynamics CRM (Archived)

Mobile app questions

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Posted on by Tony Suslovich 109

Hi,

I'm having couple of issues with setting up Dynamics 365 mobile app. We're on version 8.2.2.112 on-prem.

Connections entity isn't available in the entire mobile app (no entity tile, no connection subgrids or Connection item in the relationship menus on any of the forms where they are present on the WEB version). Connections entity cannot even be disabled in the settings, so I'm not sure where to look. It's unavailable in the mobile app on custom and system entities.

Posts portion of the Social Pane isn't being displayed anywhere in the mobile app forms where the Social Pane control is inserted while it is available everywhere on the WEB app.

TIA,

-TS.

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  • Suggested answer
    manojd Profile Picture
    manojd 1,397 on at

    Hi Tony,

    The Connection is not available for all entities, just for specific entity in Tablet/Mobile.

    See this link:

    https://community.dynamics.com/crm/f/117/t/138411

    hope this will answer your query

  • Community Member Profile Picture
    Community Member on at

    Hi @Manoj,

    Thanks much for sharing a relevant link to get the right answer for this issue... Great help!

  • Tony Suslovich Profile Picture
    Tony Suslovich 109 on at

    Hi Manoj,

    Yes, I saw that before too, but that post is from 2014. Hard to believe nothing has changed regarding this ever since.

    Thanks.

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