Performance issue Dynamics 365 finance and operations

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Posted on by D365FO DEV

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Hello everyone, I'm having performance issue while lets say trying to print a report or generate a free text invoice, it takes ages to generate or print.

what are the performance issue i can do in order to fix this issue and can use the system faster. ( if u can tell me the whole methods it will be great)

thanks

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Mohit Rampal 12,565 Moderator on at

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RE: Performance issue Dynamics 365 finance and operations

Hi, You can collect trace and investigate in Trace parser, specially for slow and expensive queries

mohitrampal.com/.../

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D365FO DEV 406 on at

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RE: Performance issue Dynamics 365 finance and operations

can u please tell me other options since this issue is having with a customer, and i need to list for him all the cases that are related to this issue?

regards

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Mohit Rampal 12,565 Moderator on at

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RE: Performance issue Dynamics 365 finance and operations

If all users are facing this issue then try restarting IIS and SSRS service. Also You can try checking event viewer to find the issue

Check this thread

community.dynamics.com/.../ssrs-report-taking-too-long-to-generate

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D365FO DEV 406 on at

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RE: Performance issue Dynamics 365 finance and operations

my main issue is when i try to print a report it takes 40mins to open, and when i try to post any journal, it takes alot of time, what is the solution for my case?

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Komi Siabi 13,089 Most Valuable Professional on at

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RE: Performance issue Dynamics 365 finance and operations

Hello Mounir,

Is the happening to only you as a user on the system ?

Have you tried clearing/deleting your data usage and retrying ?

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D365FO DEV 406 on at

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RE: Performance issue Dynamics 365 finance and operations

its happening for all users, what should i do?

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Komi Siabi 13,089 Most Valuable Professional on at

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RE: Performance issue Dynamics 365 finance and operations

What is your current version?

Was the system faster before now?

Was there any update on Financial dimensions recently?

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D365FO DEV 406 on at

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RE: Performance issue Dynamics 365 finance and operations

actually i think its version 30 or 31, since its for a customer, i dont think there was any update on FD, and yes it was faster before.

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Komi Siabi 13,089 Most Valuable Professional on at

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RE: Performance issue Dynamics 365 finance and operations

I am sorry, we cannot really detect the reason and help you here. You might want to check with the customer to see when a major change was done either FD or the account structure in the organization.

Thanks.

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D365FO DEV 406 on at

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RE: Performance issue Dynamics 365 finance and operations

can u provide me with a solution if there was an update on the FD, and if not.

Also what are the other solutions i may apply?

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