web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Preference Center URL ...
Customer experience | Sales, Customer Insights,...
Unanswered

Preference Center URL empty // Creating Preference Center shows no topics and purposes

(1) ShareShare
ReportReport
Posted on by Community member
Hello Community,
 
the dynamic text attribute of my preference center is always empty.
Do i need to add a link to the preference center somewhere manually?

 
I have one preference center and is is /active/ and /live/.
I tried to create a new preference center, but when i use a /Purpose/ or /Topic/ field, i cannot select any options:
 
Is this somehow connected? How can i access the direct link to my preference center?
 
Thanks in advance!
I have the same question (0)
  • Suggested answer
    RudyZhang Profile Picture
    RudyZhang Microsoft Employee on at
    Preference Center URL empty // Creating Preference Center shows no topics and purposes
    Hi,
     
    Based on the information you provided our team tried to reproduce your operation, but unfortunately, we were unable to reproduce your issue, here are some steps to hopefully resolve your issue.
     
    Step1, create a "Preference Center", because if you choose "Default Preference Center" and "purpose" is empty then if you choose "Default Preference Center" and "purpose" is empty, then "purpose" cannot be selected when you use MKT form.


    Step2, create an MKT email and set the "Preference Center" and add dynamic fields.

    Step3, test the email.

     
     
    I hope my answer is helpful to you! If you have any other questions, please feel free to contact me.
     
    Best Regards,
    Rudy Zhang

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 138 Super User 2025 Season 2

#2
#ManoVerse Profile Picture

#ManoVerse 107

#3
MVP-Daniyal Khaleel Profile Picture

MVP-Daniyal Khaleel 89

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans