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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Record Time
Microsoft Dynamics CRM (Archived)

Record Time

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Posted on by CRMexplorer 760

Hi all,

I wanted to create an alert when the owner exceeds the  required days. How can I get the value of the time in the picture below4745.time.PNG

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  • CRMexplorer Profile Picture
    CRMexplorer 760 on at

    Hi all,

    I wanted to create an alert when the owner exceeds the required days. How can I get the value of the time

    in the picture below3857.time.PNG

  • Suggested answer
    ScottDurow Profile Picture
    ScottDurow 21 on at

    Hi,

    This sounds like a great use for SLA's - www.microsoft.com/.../define-service-level-agreements-customer-service.aspx

    Hope this helps

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