NAV Client stop working when export to excel

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Posted on by Jade Ng

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Hi,

I faced an issue which is the NAV Client is stop working when I export to excel.Refer to the screenshots attached.

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This issue is only hit at the sales side (like sales order, sales invoice etc...), but purchase side is all working fine.
So may i know is there any setting I missed out?
Any suggestions on solving the above issue as mentioned?

Thanks.

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raelhefn on at

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1- Check the Event Log for more errors or info's which can be connected to this crash (on the terminal server).

2- Check .Net framework version on this client

3- final option turn on debugger and step through the code until the last line where it crashes

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