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Customer experience | Sales, Customer Insights,...
Unanswered

Synced tasks in Microsoft To Do disappeared after moving them to another list

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Posted on by 2

We use Microsoft CRM Dynamics and the the assigned tasks are synced with Microsoft To Do. They show up in 'Tasks' in Microsoft To Do. Now I have moved these CRM tasks to other lists in Microsoft To Do. After a while all these moved tasks were gone. We cannot find them anymore. They have also disappeared in CRM.

If they were Outlook tasks, we might have been able to find them in the deleted Outlook items. That's where they would end up if they were deleted, but since they are CRM tasks, they are not there. Does anyone have any idea where we could find these tasks?

I have already submitted this question to the Microsoft Community, but since it also concerns Microsoft Dynamics and they cannot provide any information on that, I had to submit it here as well.

  • SM-26121540-0 Profile Picture
    3 on at
    Synced tasks in Microsoft To Do disappeared after moving them to another list
    I can say we have that same issue. Is there any update to this?
  • TS-06061146-0 Profile Picture
    2 on at
    Synced tasks in Microsoft To Do disappeared after moving them to another list
    Same issue in our Company, this need to be fixed! Otherwise its not possible to use the Tasks in Dynamics. It seems like the moving of those tasks in ToDo trigger a deleting flow in Dynamics. Since ToDo is a important part of Outlook now, this issue is really bad for us.  We stopped working with Dynamics Tasks because of this - since everbody uses ToDo for their daily business.
     

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