Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Answered

Copying assets and customer journeys from one environment to another

(0) ShareShare
ReportReport
Posted on by

Hi!

Is it possible to copy assets and customer journeys from one environment to another? 

Is it possible to do that with the Configuration Migration tool? Or do I have to copy the whole environment to do so?

I didn´t find a clear answer in the Microsoft documentations. 

Thanks for help!

  • Deniz Kilic Profile Picture
    Deniz Kilic on at
    RE: Copying assets and customer journeys from one environment to another

    Thank you! 

  • Verified answer
    Nya Profile Picture
    Nya 29,058 on at
    RE: Copying assets and customer journeys from one environment to another

    Hi,

    According to the Limitations mentioned in the official documentation, only Calendar entity is not supported to move configuration data across environments and organizations with the Configuration Migration tool.

    But the interaction data of customer journey is not stored in Dataverse.

    Please refer to the following section for more details:

    Data sources for custom analytics

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,971 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,846 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans