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Hi,
We are working on a problem where an employee accidentally had a garnishment held out that should not have been. Therefore, we need to reimurse the employee for this mistake. I have been able in the past to change a deduction to require a transaction and then enter a negative amount and this has been an ok work around.
However, garnishments don't let you enter transactions for them. So, we entered the negative amount on the employee deduction card and hoped for the best.
The negative garnishment shows on the build checks report but when you calculate it is not there. When the garnishment report prints it tells you that there is insufficient net pay for this garnishment.
Does anyone know how to make this work or know the best work around? It seems like such a simple thing as an over-withholding should be easy to fix.
Thanks in advance.
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Hi Leslie,
Not sure how I missed your reply but I just saw it...
Anyway, the garnishment was still turned on because we were attempting to refund the employee against that same garnishment. (My original description used the terms deduction and garnishment although in this case they are the same. The "deduction" is configured as a type of "garnishment").
We were never able to get this to work and ended up creating a pay code to use for the refunding of garnishments in this scenario. The negative garnishment amount on the employee card was treated as a positive number when calculating the checks and we got other weird errors related to insufficient funds to cover the "refund" for that employee so we gave up. I wish there was a better solution though because from the user perspective, why not be able to just enter a negative amount for the refund...
Thanks,
Adam
Hi Adam,
I am going to ask a dumb question. Do you still have the garnishment turned on when you try to do the negative deduction? Since you are just trying to reimburse the employee (without any tax implications), you may want to inactivate the garnishment.
I may be really off base here - can you give us more details?
Kind regards,
Leslie
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