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What's the best way to handle a check -and entries associated with it- that has come back to us NSF? We debited the payment to show the customer still owed the invoice.

Customer sent another payment that we applied and their check was deposited in a batch of checks.

Now the NSF check shows up on our bank statement and we have nothing to match it to in the bank rec.

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L Vail 65,271 on at

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Hi,

When you get an NSF check, the appropriate way to book it in GP is to use the Receivables Posted Transaction Maintenance window to mark it NSF. The system will automatically remove the payment from the invoice, record that this customer gave you a bad check and allow you to charge an NSF fee all at the same time.

Kind regards,

Leslie

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Community Member on at

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Hi, can you still mark a payment as NSF after it has been posted and removed with paid transaction removal?

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