"Hold" Check box grayed out in Purchase Order Entry Screen GP 2015

(0) Share

Report

Posted on by Community Member

6864.Capture.PNG

Order came through with the "hold" check box grayed out. Is there anyway we can prevent this from happening? We were able to release the order from back end but it is not our ideal solution. Anyone encounter this issue?

*This post is locked for comments

I have the same question (0)

All responses (4)

Answers (0)

Suggested answer

coquisalsa 2,725 on at

Like (1)

Report

I can see that the workflow status of the PO is Completed, you can’t place a PO on hold if the workflow status is Completed.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Sorry this screen capture was to give an example of where the hold check box was. It was grayed out before the process was completed.

Was this reply helpful? Yes No
Suggested answer

coquisalsa 2,725 on at

Like (0)

Report

Hi Stephanie,

I got this from the Purchase Order Entry Help, it might help you:

Mark to place the purchase order on hold. This field isn't available if you didn't select the Allow Hold/Remove Hold of Purchase Orders option in the Purchase Order Processing Setup window.
You can’t place a purchase order on hold if the workflow status for the purchase order is Pending User Action, No Action Needed, or Completed. To place the purchase order on hold, you would need to recall or reject the purchase order.
If a purchase order is on hold:
• You can't edit a purchase order unless you've selected the Allow Editing of Purchase Orders on Hold option in the Purchase Order Processing Setup window.
• You must remove the hold before you can delete or void the purchase order.
• You won't be able to enter or post shipment or shipment/invoice receipts for purchase orders on hold.
• You can enter an invoice receipt for a purchase order on hold, but you won't be able to post the invoice receipt.

You cannot place a purchase order on hold if the purchase order has a posted or unposted prepayment. To place the purchase order on hold that has a prepayment, you must complete one of the following tasks.
• Void the posted prepayment in Payables Management.
• Remove the prepayment from the payables computer check batch.
• Remove the unposted manual prepayment from the Purchase Order Entry window.

Thanks

Jorge

Was this reply helpful? Yes No
Mehtab Hassan 80 on at

Like (0)

Report

i was thinking the same.good answer

Was this reply helpful? Yes No