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Microsoft Dynamics CRM (Archived)

Error on Customer Self-Service Portal Installation

Posted on by Microsoft Employee

Hi Team,

I am unable to install CRM Portal as I have already tried many times, but getting this error. Can you guys help me in this, please?

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  • Suggested answer
    Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Error on Customer Self-Service Portal Installation

    Better contact Microsoft. Please raise a support request with Microsoft at https://admin.dynamics.com

    Thanks

    Justin Jose

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Customer Self-Service Portal Installation

    Hi, Can you please help?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Customer Self-Service Portal Installation

    ok I tried it ,not working still

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Error on Customer Self-Service Portal Installation

    Can you make sure there no Portal solution installed in the CRM. if there, delete and reinstall. Install one portal at a time.  

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Customer Self-Service Portal Installation

    This is the first one, I tried Customer - {Custom} and Customer - {Community Portal}. But both  failed

  • Justinjose Profile Picture
    Justinjose 2,707 on at
    RE: Error on Customer Self-Service Portal Installation

    any other portal installed  like Custom or Partner etc? or this is the first one.

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Error on Customer Self-Service Portal Installation

    Your screenshot came out empty.

    Please repost your screenshot.

    When it comes to Portal installation, if the issue is in the Microsoft Dynamics Administration Center, I would recommend that you contact MS Support to assist you with the issue. You should have support if this is CRM Online and Dynamics 365 Portals.

    Hope this helps.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error on Customer Self-Service Portal Installation

    Hi Sandeep,

    Thanks for your reply, can you please let me know how to do this?

    Regards

    Anchit Jain

    EY Bengaluru

  • sandeepstw Profile Picture
    sandeepstw 4,601 on at
    RE: Error on Customer Self-Service Portal Installation

    [quote user="MS Dynamics CRM- 19 Dec 2106"]

    Hi Team,

    I am unable to install CRM Portal as I have already tried many times, but getting this error. Can you guys help me in this, please?

    I can do for you.

    [/quote]

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