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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Error on Customer Self...
Microsoft Dynamics CRM (Archived)

Error on Customer Self-Service Portal Installation

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Posted on by Community Member

Hi Team,

I am unable to install CRM Portal as I have already tried many times, but getting this error. Can you guys help me in this, please?

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I have the same question (0)
  • sandeepstw Profile Picture
    sandeepstw 4,601 on at

    [quote user="MS Dynamics CRM- 19 Dec 2106"]

    Hi Team,

    I am unable to install CRM Portal as I have already tried many times, but getting this error. Can you guys help me in this, please?

    I can do for you.

    [/quote]

  • Community Member Profile Picture
    Community Member on at

    Hi Sandeep,

    Thanks for your reply, can you please let me know how to do this?

    Regards

    Anchit Jain

    EY Bengaluru

  • Aric Levin - MVP Profile Picture
    Aric Levin - MVP 30,190 Moderator on at

    Your screenshot came out empty.

    Please repost your screenshot.

    When it comes to Portal installation, if the issue is in the Microsoft Dynamics Administration Center, I would recommend that you contact MS Support to assist you with the issue. You should have support if this is CRM Online and Dynamics 365 Portals.

    Hope this helps.

  • Justinjose Profile Picture
    Justinjose 2,707 on at

    any other portal installed  like Custom or Partner etc? or this is the first one.

  • Community Member Profile Picture
    Community Member on at

    This is the first one, I tried Customer - {Custom} and Customer - {Community Portal}. But both  failed

  • Justinjose Profile Picture
    Justinjose 2,707 on at

    Can you make sure there no Portal solution installed in the CRM. if there, delete and reinstall. Install one portal at a time.  

  • Community Member Profile Picture
    Community Member on at

    ok I tried it ,not working still

  • Community Member Profile Picture
    Community Member on at

    Hi, Can you please help?

  • Suggested answer
    Justinjose Profile Picture
    Justinjose 2,707 on at

    Better contact Microsoft. Please raise a support request with Microsoft at https://admin.dynamics.com

    Thanks

    Justin Jose

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