Resco Mobile CRM: Disable 'Create new' button (+) on the subgrid

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Posted on by Sunil G

Hi,

I would like to disable the Create new button (+) on the entity sub-grid. We have a requirement that the user can only add one child record and would like to know if there is a way to disable/remove the button as soon as the user adds the first child record.

Thanks,

Sunil

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Web and mobile experience

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Thomas David Dayman 11,323 on at

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Hi Sunil,

Would you not have have the additional Information as a lookup instead of a subgrid if the user can only enter one?

Apologies if I haven't taken certain exceptions into account.

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PragmaticDevs 239 on at

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I agree with Thomas. On another note consider security roles in D365, make sure the Users you dont want to show the (+) button dont have create permissions.

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Sunil G 25 on at

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Hi Thomas,

Thanks for your reply. Making the Additional Information as a lookup would allow the user to link existing additional information records which is something we don't want to do.

Thanks,

Sunil

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Thomas David Dayman 11,323 on at

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Either try this and see if it applies in Resco - community.dynamics.com/.../157283

Or you could make the lookup filter a filter which is always false? So when a user tries to add an existing record it will return no results forcing the user to always create a new record?

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nfernandezba 210 on at

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1) Select the subgrid (list) and go to properties

2) on the properties popup go to properties

3) Deselect "create new" under "actions"

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