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Microsoft Dynamics GP (Archived)

Received item not showing up in Enter/Match

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Posted on by 1,445

I have a purchase order dated 5/29 with 2) shipment/invoice dated 9/23 and one shipment dated 11/5 for the backorder.  This last receipt is not showing up on the enter/match screen.  This is everything I have done and looked up so far.

On the Document inquiry screen -

shows standard po 2617.92

shipment/invoice 9/23 976.56

shipment/invoice 9/23 1541.52

shipment 11/5 99.84

When i got to the edit purchase order screen -

po status shows change order.

all line items except for the last receipt show closed

the one line received on 11/5 shows received.

I have run a purchase order, sales and inventory reconcile and it doesn't fix anything.

When i go to enter/match and auto-invoice the po #, nothing shows up.

If I enter the vendor # and go to purchase order, my po shows up, my item shows up with the qty, but when i select it, it says "this line item has been fully received and invoiced.  You may continue, or you may delete this line item and enter a different one."

I'm not sure what to do now.  Any advise would be greatly appreciated.

Michelle

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Received item not showing up in Enter/Match

    Hi,

    Would you please tell me if you ever resolved this?  We run into this frequently.

    Thank you

    David Forman

    dforman@cmftool.com

  • Suggested answer
    Mahmoud Saadi Profile Picture
    Mahmoud Saadi 32,738 on at
    RE: Received item not showing up in Enter/Match

    Check the details provided in the reference below;

    Matching invoices to shipments

  • MCARTER Profile Picture
    MCARTER 1,445 on at
    RE: Received item not showing up in Enter/Match

    That did not work either.  It is odd that I can still go into it.  I printed it and tried to enter/match again and it still does not show up.  It does allow me to go into the po, shows the subtotal as 0 and status is change order.  I went into edit purchase orders and tried to change it to released and says there are no items to release.

  • Suggested answer
    Richard Whaley Profile Picture
    Richard Whaley 25,195 on at
    RE: Received item not showing up in Enter/Match

    Print the PO so it goes back to a released status

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